Quick answer: Report most consumer rights violations to the FTC at reportfraud.ftc.gov or your state attorney general’s office. For contractor and business disputes, file with the Better Business Bureau at bbb.org.
Consumer Rights Guides
When a business, contractor, or seller violates your rights, the right agency depends on the type of complaint. Use the guides below to find the correct steps for your situation.
Business & Contractor Complaints
- How to File a BBB Complaint
- How to Complain About a Car Repair Shop
- How to Report a Bad Contractor
- How to Report an Unlicensed Contractor
Products & Advertising
Shopping & Pricing
- How to Report an Undelivered Amazon Package
- How to Report Price Gouging
- How to Report a Debt Collector
Consumer Complaint Quick Reference
| Issue | Who to Contact | Resource |
|---|---|---|
| General business complaint | FTC / State AG | reportfraud.ftc.gov |
| Defective product | CPSC | SaferProducts.gov |
| False advertising | FTC / State AG | reportfraud.ftc.gov |
| Used car dealer fraud | State AG / DMV | Varies by state |
| BBB complaint | Better Business Bureau | bbb.org |
| Debt collector harassment | CFPB | consumerfinance.gov |
Where do I report a business that scammed me?
Start with the FTC at reportfraud.ftc.gov — they track patterns across complaints and can take action against repeat offenders. Also file with your state attorney general’s consumer protection office. For local businesses, a BBB complaint can sometimes get faster results.
Can I report a contractor without a license?
Yes. Contact your state’s contractor licensing board — most states have an online complaint portal. You can also report to the attorney general if money was lost, and leave reviews on Google and the BBB to warn others.
Independent resource — not affiliated with any U.S. government agency. Last reviewed: June 2026.