Quick answer: Report landlord and housing violations to your local code enforcement office or city housing authority first. For habitability emergencies, call your local health department. For fair housing violations (discrimination), contact HUD at hud.gov or 1-800-669-9777. For rental scams, report to the FTC at ReportFraud.ftc.gov. All 50 state housing contacts are listed below.
HUD received over 28,000 fair housing complaints in 2023, resulting in $25 million in relief for discrimination victims. Local code enforcement orders repairs landlords must legally complete — failure to comply leads to fines, permit holds, and in severe cases, condemnation. The U.S. has roughly 44 million renter households. Your complaint creates an official record, triggers inspections, and can force repairs that protect dozens of future tenants in the same building.
Tenants in the U.S. have strong legal protections at the federal, state, and local level. Landlords must maintain habitable conditions, follow proper eviction procedures, return security deposits, and treat all tenants equally regardless of race, color, national origin, religion, sex, disability, or familial status (Fair Housing Act). Violations of these rights are reportable to multiple agencies — and many states provide tenants the right to withhold rent, repair-and-deduct, or terminate leases for uncorrected habitability failures.
📋 Jump to a Topic
Habitability Violations: Slumlords and Unsafe Conditions
Landlords in every U.S. state are required by the implied warranty of habitability to maintain safe, livable conditions. This includes working heat and plumbing, structural safety, pest control, and protection from mold. Violations are reported to local code enforcement — not state agencies — in most cases.
| Violation Type | Report To | Detailed Guide |
|---|---|---|
| Mold, no heat, pest infestation, broken plumbing | Local code enforcement / city housing authority | How to Report a Slumlord → |
| General landlord violations / illegal practices | Local housing authority + state AG | How to Report a Landlord → |
| Illegal eviction or lockout | Local court + state AG + police | How to Report a Landlord → |
| Security deposit theft | Small claims court + state AG | How to Report a Landlord → |
| Retaliation for reporting violations | State AG + local housing court | How to Report a Landlord → |
Housing Discrimination
The Fair Housing Act (FHA) prohibits discrimination in renting, buying, or financing housing based on race, color, national origin, religion, sex, familial status, or disability. Many states and cities add additional protected classes (sexual orientation, source of income, etc.). HUD is the primary federal enforcement agency.
| Violation | Report To | Contact |
|---|---|---|
| Fair Housing Act violations | HUD Office of Fair Housing | hud.gov | 1-800-669-9777 |
| Discrimination complaints (all types) | EEOC (workplace) / HUD (housing) | How to Report Discrimination → |
| ADA / disability accommodation denial | HUD + DOJ Civil Rights Division | 1-800-669-9777 |
Rental Listing Scams
Rental scams involve fake listings from non-existent landlords, often copied from real ads. Scammers request deposits before you see the property. Never wire money or pay via gift card to a “landlord.” Report to the FTC and IC3 if you lost money.
| Issue | Report To | Detailed Guide |
|---|---|---|
| Fake rental listing / deposit theft | FTC + FBI IC3 + listing platform | How to Report a Rental Listing Scam → |
Neighbor and HOA Issues
| Issue | Report To | Detailed Guide |
|---|---|---|
| Noise complaints | Local police non-emergency (311) | How to Report Noisy Neighbors → |
| Drug activity next door | Local police (non-emergency or tip line) | How to Report Drug Activity → |
| Dog barking | Local animal control (311) | How to Report Dog Barking → |
| HOA rule violations | HOA board + state HOA regulator + AG | How to Report HOA Violations → |
Environmental and Waste Violations
| Issue | Report To | Detailed Guide |
|---|---|---|
| Illegal dumping on property or public land | Local code enforcement + EPA tip line | How to Report Illegal Dumping → |
| EPA violations / environmental hazards | EPA tips line + state environmental agency | How to Report EPA Violations → |
| Garbage not picked up | City sanitation / 311 | How to Report Missed Trash Collection → |
⚖️ Federal Tenant Rights: Key Laws
Fair Housing Act (1968): Prohibits housing discrimination based on race, color, national origin, religion, sex, familial status, disability
Americans with Disabilities Act: Requires reasonable accommodations for tenants with disabilities
Servicemembers Civil Relief Act: Allows military members to terminate leases without penalty when deployed
Violence Against Women Act (VAWA): Protects domestic violence survivors from eviction related to the abuse
How to Report a Landlord: Step by Step
- Document the violation with photos and dates. Photograph mold, broken fixtures, pest damage, or any unsafe condition. Keep a written log with dates and what you observed.
- Notify your landlord in writing. Send an email or certified letter describing the problem and requesting repair within a reasonable time (typically 14–30 days). This written notice is legally required before most remedies.
- File with local code enforcement. Visit your city or county code enforcement office website or call 311. An inspector will visit and issue a violation notice. This creates an official record.
- Contact your local health department for hazards like mold, lead, or rodents. Health departments can condemn units and order landlords to relocate tenants.
- File with HUD for discrimination at hud.gov or 1-800-669-9777. You have one year from the discriminatory act to file. HUD investigations are free.
- Contact your state AG or housing authority (listed below). Many states have dedicated tenant protection divisions that can issue cease-and-desist orders and mandate repairs.
- Consult a tenant rights attorney. Many provide free consultations. Under the FHA and many state laws, prevailing tenants recover attorney fees — so attorneys often take housing cases on contingency.
📄 Download Free Tenant Complaint Checklist
Evidence checklist for housing violation complaints
Federal Housing Agencies
| Agency | What They Handle | Contact |
|---|---|---|
| HUD – Fair Housing | Housing discrimination, FHA violations | hud.gov | 1-800-669-9777 |
| HUD – General Housing | HUD-assisted housing complaints, habitability in subsidized units | hud.gov/complaints | 1-800-685-8470 |
| CFPB | Mortgage fraud, predatory lending, loan servicing | consumerfinance.gov/complaint |
| EPA | Environmental hazards, illegal dumping, pollution | epa.gov/enforcement | 1-888-372-7341 |
| DOJ Civil Rights Division | Pattern/practice housing discrimination, ADA | justice.gov/crt/complaint | 1-800-896-7743 |
| FTC | Rental scams, fake landlords, listing fraud | ReportFraud.ftc.gov |
All 50 State Housing and Tenant Protection Agencies
Most housing complaints are handled at the local level (city code enforcement), but state agencies have authority over landlord licensing, fair housing enforcement, and habitability standards. Contact your local city hall or 311 for the city code enforcement office.
Alabama
AG Consumer Protection: 1-800-392-5658 | Local: 311 or city code enforcement
Alaska
AK Housing Finance Corp: ahfc.us | AG: 1-907-269-5100
Arizona
AZ Dept of Housing: housing.az.gov | Residential Landlord-Tenant Act complaints to AG: 1-602-542-5763
Arkansas
AG Consumer Protection: 1-800-482-8982 | Local code enforcement via city/county
California
CA Dept of Real Estate: dre.ca.gov | HCD: hcd.ca.gov | Tenant hotline: 1-800-952-5210
Colorado
CO Division of Housing: cdola.colorado.gov/housing | AG: 1-800-222-4444
Connecticut
CT Fair Housing Center: ctfairhousing.org | 1-888-247-4401
Delaware
DE Human Relations Commission: dhrc.delaware.gov | 1-302-577-5050
Florida
FL Commission on Human Relations: fchr.myflorida.com | 1-800-342-8170
Georgia
GA Commission on Equal Opportunity: gceo.georgia.gov | 1-404-656-1736
Hawaii
HI Civil Rights Commission: labor.hawaii.gov/hcrc | 1-808-586-8636
Idaho
ID Human Rights Commission: humanrights.idaho.gov | 1-208-334-2873
Illinois
IL Human Rights Commission: illinois.gov/ihrc | 1-312-814-6269
Indiana
IN Civil Rights Commission: in.gov/icrc | 1-800-628-2909
Iowa
IA Civil Rights Commission: icrc.iowa.gov | 1-800-457-4416
Kansas
KS Human Rights Commission: khrc.net | 1-785-296-3206
Kentucky
KY Commission on Human Rights: kchr.ky.gov | 1-800-292-5566
Louisiana
LA Human Rights Act enforcement via AG: 1-800-351-4889 | HUD region 6: 1-800-669-9777
Maine
ME Human Rights Commission: maine.gov/mhrc | 1-207-624-6290
Maryland
MD Commission on Civil Rights: mccr.maryland.gov | 1-800-637-6247
Massachusetts
MA Commission Against Discrimination: mass.gov/mcad | 1-617-994-6000
Michigan
MI Civil Rights Commission: michigan.gov/mdcr | 1-800-482-3604
Minnesota
MN Dept of Human Rights: mn.gov/mdhr | 1-800-657-3704
Mississippi
AG Consumer Protection: 1-601-359-4230 | HUD Region 4: 1-800-669-9777
Missouri
MO Commission on Human Rights: labor.mo.gov/MCHR | 1-573-751-3325
Montana
MT Human Rights Bureau: erd.dli.mt.gov | 1-406-444-2884
Nebraska
NE Equal Opportunity Commission: neoc.ne.gov | 1-402-471-2024
Nevada
NV Equal Rights Commission: nerc.nv.gov | 1-702-486-7161
New Hampshire
NH Commission for Human Rights: nh.gov/hrc | 1-603-271-2767
New Jersey
NJ Division on Civil Rights: njcivilrights.org | 1-833-653-2748
New Mexico
NM Human Rights Bureau: dws.state.nm.us | 1-505-827-6838
New York
NY Division of Human Rights: dhr.ny.gov | 1-888-392-3644
North Carolina
NC Human Relations Commission: ncdhhs.gov | AG: 1-877-566-7226
North Dakota
ND Human Rights Division: nd.gov/labor/human-rights | 1-701-328-2660
Ohio
OH Civil Rights Commission: crc.ohio.gov | 1-888-278-7101
Oklahoma
OK Human Rights Commission: oklahoma.gov/ohrc | 1-405-521-3441
Oregon
OR Bureau of Labor & Industries: oregon.gov/boli | 1-971-673-0761
Pennsylvania
PA Human Relations Commission: phrc.pa.gov | 1-717-787-4410
Rhode Island
RI Commission for Human Rights: richr.ri.gov | 1-401-222-2661
South Carolina
SC Human Affairs Commission: schac.sc.gov | 1-800-521-0725
South Dakota
SD Division of Human Rights: dlr.sd.gov/human_rights | 1-605-773-4774
Tennessee
TN Human Rights Commission: tn.gov/humanrights | 1-800-251-3589
Texas
TX Workforce Commission Civil Rights Division: twc.texas.gov/civilrights | 1-888-452-4778
Utah
UT Anti-Discrimination & Labor Division: laborcommission.utah.gov | 1-801-530-6801
Vermont
VT Human Rights Commission: hrc.vermont.gov | 1-800-416-2010
Virginia
VA Fair Housing Office: dpor.virginia.gov/FairHousing | 1-888-551-3247
Washington
WA Human Rights Commission: hum.wa.gov | 1-800-233-3247
West Virginia
WV Human Rights Commission: humanrights.wv.gov | 1-304-558-2616
Wisconsin
WI Equal Rights Division: dwd.wisconsin.gov/er | 1-608-266-6860
Wyoming
WY Department of Workforce Services: dws.wyo.gov | 1-307-777-6381
Washington D.C.
DC Office of Human Rights: ohr.dc.gov | 1-202-727-4559
✅ Landlord Violations: Penalties and Tenant Remedies
✔ Code enforcement fines — landlords can be fined $250–$1,000 per day per violation until repairs are made, plus permit holds that prevent any new construction or sales
✔ Rent withholding and repair-and-deduct — most states allow tenants to legally withhold rent or hire contractors and deduct costs from rent for uncorrected habitability failures
✔ Fair Housing Act violations — HUD and DOJ investigations can result in civil penalties of $16,000–$65,000 per violation, plus compensatory damages and attorney fees for victims
✔ Illegal eviction penalties — wrongful lockouts are civil violations in most states; tenants can recover actual damages, punitive damages, and attorney fees
✔ Security deposit double/triple recovery — most states allow tenants to sue for 2–3x the wrongfully withheld deposit amount in small claims court
What To Do If Agencies Don’t Respond: Last Resort Options
If local code enforcement has issued a notice but nothing has been fixed, or if HUD hasn’t acted on your discrimination complaint, here are your escalation options:
- Consult a tenant rights attorney. Under the Fair Housing Act and many state UDAP laws, prevailing tenants recover attorney fees — attorneys often take housing cases on contingency. Many legal aid organizations provide free representation for low-income tenants.
- File in small claims court. Security deposit disputes, minor property damage, and habitability-related rent adjustments all fall within small claims court limits ($5,000–$10,000 in most states). No lawyer required.
- Contact your city councilmember or mayor’s office. Local elected officials can escalate code enforcement cases, especially for properties with multiple complaints or chronic violations.
- Organize with other tenants. Multi-tenant complaints carry far more weight than individual reports. Many cities have tenant unions or housing advocacy organizations that can help coordinate group complaints.
- Contact investigative journalists. Slumlord stories — especially in multi-unit buildings — are local news staples. A media inquiry triggers fast action from both landlords and city agencies.
- Request a housing court hearing. Most cities have housing courts where tenants can compel landlords to appear and explain why violations haven’t been corrected. The judge can order repairs with a deadline.
Frequently Asked Questions
Independent resource — not affiliated with any U.S. government agency. Last reviewed: June 2026.
Code enforcement, tenant hotlines, and housing courts vary city by city. Use our state lookup to find the right contact.